Lunarly Terms of Service
By downloading, installing or using the Lunarly mobile application (“Lunarly”, “the app”, “the Service”) you agree to these Terms of Service (“Terms”). If you do not agree, do not use the app.
1. Acceptance and Age Requirement
- You must be at least 13 years old to use Lunarly, or the minimum age required by your local law if higher.
- If you are under 18 (or under the age of digital consent in your country, which is 16 in most EU member states), you may only use Lunarly with the consent of a parent or legal guardian.
- By using Lunarly you confirm that you meet these requirements.
2. The Service
Lunarly is a mobile journaling companion that offers:
- voice and text journaling stored on your device,
- AI-generated insights about your entries (processed through our secure servers),
- astrology content (daily horoscope, birth chart, transits),
- tarot card draws and interpretations,
- mood tracking, streaks, manifestations and a coin economy.
AI insights and the astrology/tarot content are provided for entertainment, self-reflection and personal-growth purposes only. They are not medical, mental-health, psychological, psychiatric, legal, financial, tax, or any other kind of professional advice.
3. No Professional Advice
Nothing produced by Lunarly is a substitute for advice from a qualified professional. Do not rely on Lunarly to make any consequential decision about your health, finances, relationships, work, or legal situation.
If you are experiencing a mental-health crisis or thinking about harming yourself, please contact a qualified professional or an emergency line immediately:
- Turkey: 182 (SABİM) or 112 emergency
- European Union / EEA: 112 emergency
- United States: 988 Suicide & Crisis Lifeline, or 911
- United Kingdom: 116 123 (Samaritans), or 999
Lunarly is not a crisis tool and is not designed to detect, prevent, or respond to medical or psychological emergencies.
4. AI Output Disclaimer
AI insights are generated by large language models. They may be inaccurate, incomplete, biased, outdated, or fabricated. You are solely responsible for evaluating any AI output before acting on it. Lunarly does not warrant the accuracy, quality, or suitability of AI output for any purpose.
5. Subscriptions, Billing and Refunds
- Premium features are sold as auto-renewing subscriptions through the Google Play Store or the Apple App Store, processed via a subscription management platform.
- Your subscription renews automatically until you cancel it through the store account you used to purchase it. Lunarly cannot cancel store subscriptions on your behalf.
- Refunds are governed by Google Play and Apple App Store policies. Where mandatory consumer law in your country grants you a right of withdrawal for digital content, that right is preserved; however, because subscription benefits begin immediately upon purchase, the 14-day EU withdrawal right may be limited under Article 16(m) of the EU Consumer Rights Directive.
- Free coins, promotional grants and rewards have no cash value and cannot be redeemed for money.
6. Your Content
- You retain ownership of the journal entries, voice recordings, photos and other content you create in Lunarly (“Your Content”).
- Your Content is stored locally on your device. To deliver features that require server processing (for example AI insight generation), you grant Lunarly a limited, non-exclusive, worldwide, royalty-free license to transmit and process the specific excerpt you choose to analyze, solely for the purpose of returning the requested feature output to you. We do not use Your Content to train AI models.
- You are responsible for Your Content. Do not put information into Lunarly that you are not authorized to share or that could harm a third party if disclosed.
7. Acceptable Use
You agree not to:
- use Lunarly for any unlawful, harmful, harassing, abusive, defamatory, or fraudulent purpose;
- attempt to reverse-engineer, decompile, scrape, or extract source code, models, or proprietary data from the app or our backend;
- resell, sublicense, or commercially exploit the app or any part of it;
- circumvent rate limits, paywalls, ad consent prompts, or other technical protection measures;
- use Lunarly to generate content that violates third-party rights or applicable law.
We may suspend or terminate your access for any breach of this section.
8. Third-Party Services
Lunarly integrates the following categories of third-party service providers: AI analysis service provider, cloud infrastructure / proxy service provider, third-party astrology data provider, subscription management platform, advertising network and consent management service, error monitoring / application health service, and mobile application stores (Google Play / Apple App Store). Your use of those services is also governed by their own terms and privacy policies. Please review our Privacy Policy at https://lunarly.cc/privacy for processor-category details.
9. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, ACCURATE, OR SECURE, OR THAT ANY DATA WILL NOT BE LOST.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LUNARLY, ITS DEVELOPER, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE TOTAL AGGREGATE LIABILITY OF LUNARLY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU ACTUALLY PAID TO LUNARLY THROUGH THE APPLICABLE APP STORE IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) FIFTY UNITED STATES DOLLARS (USD 50).
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you; in those cases, the limitations apply only to the maximum extent permitted by law.
11. Indemnification
You agree to defend, indemnify and hold harmless Lunarly and its developer from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) Your Content, (b) your misuse of the Service, (c) your violation of these Terms, or (d) your violation of any third-party right or applicable law.
12. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have breached these Terms or applicable law, or if continued provision would expose us to legal or financial risk. You may stop using the app at any time and may request deletion of your data as described in our Privacy Policy.
13. Governing Law and Venue
- Users resident in Turkey: These Terms are governed by the laws of the Republic of Turkey. The Istanbul (Anadolu / Avrupa) courts and enforcement offices have exclusive jurisdiction. Consumer disputes may additionally be brought before the competent Consumer Arbitration Committee (Tüketici Hakem Heyeti) or Consumer Court (Tüketici Mahkemesi) under Turkish consumer law.
- Users resident outside Turkey: These Terms are governed by the laws of the Republic of Turkey, without regard to conflict-of-laws rules, except that you retain the protection of any mandatory consumer-protection laws of your country of residence that cannot be derogated from by agreement. Subject to those mandatory rights, the Istanbul courts shall be the venue for any non-mandatory dispute.
14. Optional Binding Arbitration (United States Users)
If you are a resident of the United States, you and Lunarly agree to resolve any dispute arising out of or relating to these Terms or the Service through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall take place on an individual basis only; class actions, class arbitrations, and representative actions are expressly waived. Either party may bring an individual action in small-claims court instead of arbitration if the dispute qualifies. Nothing in this section prevents either party from seeking injunctive relief in court to protect intellectual property rights.
Note: This optional US arbitration clause may be removed by the developer in a future version. Consult counsel before relying on it.
15. Changes to These Terms
We may update these Terms from time to time. For material changes we will provide at least 14 days’ notice through an in-app notice and update the version number and effective date. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
16. Miscellaneous
- Severability: If any provision of these Terms is held to be unenforceable, the remaining provisions remain in full force and effect.
- No waiver: Failure to enforce any right under these Terms does not waive that right.
- Entire agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Lunarly regarding the Service.
- Assignment: You may not assign these Terms without our prior written consent. We may assign them to a successor in connection with a merger, acquisition, or sale of assets.
17. Contact
Questions about these Terms can be sent to:
- General:
support@lunarly.cc - Privacy:
privacy@lunarly.cc - Legal:
legal@lunarly.cc(if unavailable, usesupport@lunarly.cc)
See also our Privacy Policy at https://lunarly.cc/privacy.
Thank you for using Lunarly. Reflect responsibly.